SPHYA is an online marketplace that celebrates and offers a diverse range of authentic Indian handicraft items. From traditional artworks to contemporary designs, we connect you with skilled artisans across India specially Bengal, Odisa, Bihar and other part of eastern and North eastern part..
Browse our website, choose your favourite handicraft items, add them to your cart, and follow the checkout process. For assistance, refer to our detailed ordering guide.
Yes, shopping on SPHYA is completely safe. We prioritize the security of your information and transactions. Our website is secured with the latest encryption technology.
We accept various payment methods, including credit/debit cards, net banking, and other secure online payment options. Details are available during the checkout process. We use RazorPay as our payment gateway partner.
Once an order is confirmed, modifications may be restricted. But you can cancel and reorder. Please contact our customer support as soon as possible for assistance.
Currently, our platform primarily offers ready-made handicraft items. However, we are exploring options for customization in the future to provide a more personalized experience. If you have such requirement then please contact with our customer care for assistance. And we can process that order manually.
Shipping costs are calculated based on your location and the weight of the items in your order. You can view the shipping costs during the checkout process before confirming your purchase.
Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please refer to our shipping policy for more details.
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and location of your order.
Our return policy allows you to return items within a specified period after receiving your order. Please review our detailed return policy for eligibility and instructions.
Absolutely. We take pride in offering authentic Indian handicrafts crafted by skilled artisans. Each item is handmade, reflecting the rich cultural heritage of India.
You can reach our customer support team through the "Contact Us" page on our website or via [customer support email/phone].
Yes, we offer gift wrapping services. During the checkout process, you can select the gift wrapping option for a special touch to your order.
Stay connected with SPHYA through our newsletter and social media channels. Be the first to know about new releases, promotions, and inspiring stories about Bengal's artisans.
A percentage of each purchase on SPHYA directly contributes to initiatives supporting the welfare, education, and empowerment of Bengal's artisans and their communities. Your purchase goes beyond acquiring beautiful handicrafts; it's a step towards meaningful social change.
Feel free to reach out to us if you have any more questions. Thank you for choosing SPHYA for your Indian handicraft needs!
